Your Registration Details and Obligations
By registering with us, you confirm that you are 18 or over and accept the account terms presented during sign-up. Enter truthful personal details and keep your password confidential. Our account limit applies to the individual, household, e-mail address, phone number and IP address; creating additional accounts is outside these rules.
Keep access details private even when using a shared device. If you cannot sign in, use password recovery or speak to support instead of creating another profile. Accurate account information is necessary for the checks we may request.
Deposits and Promotional Balances
Cashier limits and bonus qualification are separate requirements. A payment accepted by the cashier does not automatically activate an offer. Each welcome stage needs a qualifying deposit, and you must activate it in My Bonus before staking that payment.
We allow one active bonus at a time. Promotional wagering, permitted bets, game contributions and release limits govern the use of promotional funds. A welcome stage lasts 10 days, and withdrawing voids it. You can cancel a promotion through your profile, which removes its bonus balance.
Evidence for Payments
We may ask you to verify your identity, residential address and payment method, and sometimes to explain the source of funds. Provide the requested documents within 30 days. Withdrawal funds are returned using the deposit method, with requests subject to the applicable account limits and checks.
Turnover and Assistance
Deposits require 1x turnover before cashing out. A 10% fee applies when that requirement is unmet. Withdrawal assessment can take up to three business days; it should not be treated as a promise of immediate payment.
Use live chat or e-mail support for questions about an account condition or payment. The account terms and individual promotion rules provide the detailed requirements for the activity you choose.