Limits You Can Request
We offer deposit limits through support so you can set a boundary for the money you put into your account. Choose an affordable amount before gambling and keep essential spending separate. Casino outcomes are uncertain, and a promotion does not remove the possibility of losing your deposit.
A bonus or VIP reward should not be a reason to increase spending beyond that boundary. If you find yourself gambling to recover losses, stop and seek assistance. Treat gambling as paid entertainment rather than income or a solution to financial pressure.
Cooling-Off and Self-Exclusion
Ask our team about cooling-off when you want a pause from gambling. Self-exclusion provides another restriction you can request, and account closure is also available through support. Explain that your enquiry concerns gambling access so the team can address the appropriate control.
Use these tools when play is becoming difficult to manage. You do not need to wait for a payment problem or a lost password to ask for help. If gambling affects sleep, relationships or necessary spending, taking a break is a reasonable immediate action.
Blocking Access on Devices
Gamban offers software for blocking gambling access on devices. Consider it alongside account restrictions if you need help avoiding gambling websites. Keep account passwords private and sign out of shared devices; adults must prevent children from using their gambling accounts.
Independent Help and Conversation
GamCare provides the National Gambling Helpline on 0808 8020 133 for independent assistance. GambleAware supplies information and support resources, while Gordon Moody offers help for gambling difficulties. Gamblers Anonymous provides peer support through shared experience.
You can approach these organisations even if you are uncertain whether gambling has become a problem. Speak with someone you trust as well, and ask support about limits or exclusion when you need to reduce access. You must be 18 or over to gamble with us.